Frequently Asked Questions

Bitcoin mixing (also called tumbling) is a service that breaks the link between your sending and receiving Bitcoin addresses. It works by pooling your coins with those of other users, then sending you back different coins from the pool, making blockchain analysis extremely difficult.

Bitcoin transactions are public and permanent. Without mixing, anyone can:

• Trace your transaction history
• Link your addresses to your identity
• Analyze your spending patterns
• Estimate your net worth

Mixing protects your financial privacy and prevents these risks.

The mixing process itself is almost instant. Total time depends on:

• Bitcoin confirmations: 1-6 confirmations (10-60 minutes)
• Time delay: Optional delay up to 72 hours
• Network congestion: Bitcoin network conditions

Most transactions complete within 1-2 hours without time delays.

No. We have a strict no-logs policy. All transaction data is permanently deleted:

• Order details: Deleted after 24 hours
• Transaction data: Deleted after processing
• Server logs: Rotated and deleted regularly

We cannot provide transaction history because we don't store it.

A Bitcode is a unique identifier you receive after your first transaction. It ensures:

• Your previously mixed coins won't be sent back to you
• Enhanced long-term privacy across multiple transactions
• Prevention of coin reuse patterns

Using your Bitcode is optional but highly recommended for regular users.

Time delays prevent timing analysis, which is a technique used to link transactions based on:

• Exact timing of deposits and withdrawals
• Transaction confirmation patterns
• Statistical correlation of timestamps

By adding a random delay, you break these patterns and enhance your privacy.

We implement multiple security layers:

• Encryption: Military-grade TLS encryption
• Infrastructure: Secure, isolated servers
• Cold Storage: Majority of funds in cold wallets
• Audits: Regular security audits
• 2FA: Optional two-factor authentication for accounts

Deposit addresses are valid for 24 hours only. If you send to an expired address:

1. The transaction will be detected but not processed
2. Contact our support immediately
3. We can manually return the funds (fees may apply)
4. Processing takes 3-7 business days

Always verify the address is current before sending.

The Guarantee Letter is a digitally signed document that proves:

• We generated the deposit address for your transaction
• The exact terms of your mixing order
• Our commitment to process your transaction

It's your proof of transaction and should be saved until completion.

Minimum: 0.001 BTC (smaller amounts considered donations)

Maximum: Varies based on our reserve, typically 7-10 BTC

Large transactions: Contact support for amounts above 10 BTC

The exact maximum is shown during the order process.

Confirmations required depend on amount:

Yes, you can use up to 10 forward addresses. Benefits include:

• Further obfuscation of transaction trails
• Portfolio distribution to multiple wallets
• Enhanced security through separation
• Custom percentage distribution for each address

Each additional address adds 0.001 BTC to the fee.

Bitcoin mixing is legal in most jurisdictions as a privacy tool. However:

• We prohibit illegal activities
• Users must comply with their local laws
• We cooperate with legitimate law enforcement requests
• Mixing for privacy is a legitimate use case

Financial privacy is recognized as a fundamental right in many countries.

No. We do not require:

• Identification documents
• Proof of address
• Selfies or video verification
• Source of funds documentation

We believe in financial privacy and operate on a no-KYC basis. However, we monitor for and prevent illegal activities.

We strictly prohibit and actively prevent:

• Money laundering
• Terrorism financing
• Fraudulent activities
• Drug trafficking
• Any illegal activity

We reserve the right to refuse service and cooperate with law enforcement for illegal activities.